The Future Of Restaurant Dining Is Reservation-Only

Restaurant owners across the country are facing the challenge of a lifetime as they plan to reopen their doors to dine-in guests. Top of mind for most is how to keep diners and staff safe while maintaining social-distancing practices. That translates to reconfiguring tables, being transparent about cleanliness and—in many cases—enlisting a reservation platform to control crowds and limit capacity.

CORE Principal Allison Cooke and her colleagues have been working with restaurants across the country over the past few months to creatively reconfigure their spaces to meet new safety requirements. They are encouraging restaurants to leverage tech to limit guest interaction, including taking reservations, placing food orders in advance and paying up front—all of which can be executed through third-party apps. Cooke even suggested that booking platforms could allow guests to build out customizable profiles that detail exactly how they’d like to be interacted with—from server encounters to cutlery presentation.

Read the full article at Explore CORE’s Reopening Resources.


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