The safe reopening of business is on the minds of many independent restaurant operators and patrons alike. Critical to the success of dine-in service is customer perception and demand.
As you consider reopening, it is imperative to get a read on your customer attitudes. Is reopening smart and safe at the moment? Will guests want to come back? What will make them most comfortable to ensure a return visit?
If re-opening is financially viable, the customer and employee experience will be the foundation to success, and spatial design will play a huge role in crafting that experience.
Read the full article at reopenhospitality.com.
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